Fractional HR for growing businesses · Phoenix, Arizona Call 480-729-2478 · angela@humancentricstrategy.com
HUMAN CENTRICConsulting
Your fractional HR business partner

Senior HR support, exactly when your business needs it.

Get expert HR help without the cost of a full-time HR director. From handbooks and hard conversations to hiring, HRIS migrations and putting AI to work in HR, I deliver practical support on a flexible, part-time basis that fits your budget.

MBAPHRGPHR15+ YEARS IN HR
Services

Focused HR support for the moments that matter

Every business is different, so every engagement is tailored. Choose a single project or ongoing fractional support.

HR Forms, Documents & Employee Handbooks

Clear, compliant documents that reflect your culture and protect your business.

  • Custom employee handbooks
  • Policies, procedures and job descriptions
  • Offer letters, onboarding and separation paperwork

Employee Relations Guidance

Fair, well-documented handling of the people issues managers find hardest.

  • Coaching for managers on difficult conversations
  • Sitting in on disciplinary and grievance meetings
  • Workplace investigations and documentation

Hiring & Terminations

Professional support at both ends of the employee lifecycle.

  • Structured interviews and offer processes
  • Onboarding plans that set people up to succeed
  • Compliant, respectful terminations and exits

Recruitment

Find and attract the right people, faster.

  • Job design and job postings
  • Candidate sourcing and screening
  • Interview process design and hiring-manager support

HRIS Transitions, Migrations & Set-up

Choose, configure and move to the right HR system without losing data or momentum.

  • System selection and vendor comparison
  • Data clean-up and migration planning
  • Configuration, testing and go-live support

Using AI to Support HR

Practical, responsible ways to use AI tools to cut admin and free your team for people work.

  • Drafting documents and job descriptions faster
  • Automating repetitive HR tasks
  • Guidelines for safe, fair AI use at work

Payroll Support

Payroll set-up and process support, connected cleanly to your HR system.

  • Payroll set-up within your HRIS
  • Process reviews and pay-run checklists

Available depending on your current set-up.

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Why fractional HR

The expertise of an HR director, without the full-time cost

Strategic approach

HR work that lines up with your business goals, so policy, culture and people decisions all move in the same direction.

Senior experience

Certified HR leadership with experience across startups and growing organizations, grounded in compliance and best practice.

Flexible and cost-effective

No benefits, employment taxes or long-term commitments. Pay for the support you need, when you need it.

How I work

Six steps of problem solving

A proven, outcome-focused process for every people challenge.

  1. Define the problemPinpoint exactly what needs to be solved.
  2. Find the root causeInvestigate the underlying issues.
  3. Develop optionsConsider several different approaches.
  4. Select a solutionChoose the most effective path forward.
  5. ImplementPlan and put the solution in place.
  6. EvaluateConfirm the root cause is solved and measure results.
Angela Innes, founder of Human Centric Consulting
About

Hi, I'm Angela

I'm the founder and principal consultant of Human Centric Consulting. I help organizations build people-first workplaces with HR that is practical, compliant and humane.

I've spent more than 15 years in HR, including senior HR business partner roles across technology, healthcare and data-center businesses in the US and UK. I've led HRIS implementations, written handbooks from scratch, sat beside managers in their toughest meetings, and built hiring processes that work. I use AI every day to work faster, and I help clients do the same.

When you work with Human Centric Consulting, you work with me directly.

MBAHeriot-Watt University
PHR & GPHRHR certifications
15+ yearsUS and UK HR experience
Connect on LinkedIn
Industries

Industries I serve

Versatility and specialization across key sectors.

Technology

Helping tech companies attract top talent, foster innovation and manage rapid growth in a competitive market.

Healthcare

Supporting healthcare organizations with complex regulations, staff retention and patient-centered care.

Construction

Helping construction companies manage safety compliance, develop skilled workforces and staff projects across multiple sites.

Real Estate & Property Management

Helping real estate firms with commission structures, regulatory compliance and high-performing sales teams.

Common challenges

Struggling with these?

High staff turnover

Frequent departures disrupt your team and drive up hiring costs. Better hiring, onboarding and manager support help your best people stay and thrive.

Confusing compliance requirements

Employment rules are hard to keep up with. I translate them into clear policies and processes so you can focus on running your business.

An HR system that isn't working

Messy data, manual workarounds or a migration that stalled. I'll help you get your HRIS and payroll working the way they should.

Blog

Insights on HR, leadership and the future of work

By Angela Innes · AI in HR

AI Should Reduce Pressure, Not Add to It

A human-centric HR perspective on using AI efficiency gains wisely.

As businesses adopt AI faster than ever, a critical warning from Cisco's HR leadership deserves attention: the biggest mistake companies can make is using AI efficiency gains as a reason to load more work onto employees. Simply put, AI should improve the employee experience, not increase workload.

Read the full post

At first glance, AI-driven productivity gains might seem like an opportunity to push for more output. But when employers treat automation as a way to demand extra effort, the result is stress, burnout and disengagement, all of which undermine long-term performance and talent retention. A healthy workforce thrives on meaningful work that contributes to both wellbeing and results.

The real opportunity is in redefining roles and work design. AI should eliminate repetitive, low-value tasks and let people focus on areas where human judgment, creativity and empathy matter most. This is the heart of effective workforce strategy and the future of sustainable work.

For many organizations, the answer lies in flexible support models like fractional HR. Fractional HR can help companies craft people-centered strategies, reshape jobs around human strengths, and build a culture that embraces AI without sacrificing employee engagement.

The message is clear: AI should make work more human, not less. How companies integrate technology, with strategic guidance and a focus on people, will define the future of work and the wellbeing of their workforce.

Coming soon

What belongs in a small-business employee handbookHandbooks & HR documents
Planning an HRIS migration without losing dataHRIS transitions
How to prepare for a difficult employee meetingEmployee relations
Shop

The Human Centric shop

Branded "Great: Yes" merch for people-centered leaders. US shipping only, with free standard shipping on all orders. Add items, then send your order request and I'll follow up with payment details.

FAQs

Frequently asked questions

Answers to common questions about HR consulting and recruitment.

Get in touch

Book your free 30-minute consultation

Tell me about your HR challenge and I'll be in touch to find a time. No pressure, just practical advice tailored to your business.

Location
Phoenix, Arizona